At Book3M, we prioritize the security of our users, vendors, independent contractors, and customers. If you discover a vulnerability in our website or apps, we appreciate your help in disclosing it responsibly.
Please report any findings to security@book3m.com with clear details and steps to reproduce the issue.
We commit to:
For your safety, please avoid actions that could impact user privacy, system availability, or data integrity (e.g., DDoS, spamming, or data extraction).
If you encounter any bugs, system issues, or unexpected behavior while using Book3M, please let us know.
You can report issues by emailing us at support@book3m.com with the following information:
We appreciate your feedback and will work to resolve reported issues as quickly as possible.
At Book3M, we take security seriously and welcome reports from the security community to help us keep our platform safe.
If you discover a security vulnerability, please follow this procedure:
We ask that you do not publicly disclose the issue before we’ve had a chance to investigate and fix it. Your responsible approach is greatly appreciated.
To protect our users and systems, we ask all security researchers and testers to follow these guidelines when interacting with Book3M:
Following these rules ensures a safe and productive environment for everyone. Thank you for helping secure Book3M.
Book3M collects information to provide a smooth and secure experience across our website and apps. Here's how we use the data:
We do not sell or rent your personal information. Your privacy is important to us, and we take appropriate steps to protect it.
When users interact with Book3M through our website or mobile apps, we may collect the following personal information:
This information is collected during account registration, profile updates, or while using specific features of our platform.
At Book3M, we take the protection of your personal data seriously. We implement industry-standard security measures to safeguard your information, including:
While we do our best to protect your data, no system can be guaranteed 100% secure. We encourage users to use strong passwords and keep their account information confidential.
At Book3M, you have control over the information you share with us. You can:
To make changes or request data deletion, please contact us at support@book3m.com.
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. If you are a California resident, you may have the following rights:
To exercise any of these rights, please contact us at support@book3m.com. We will respond to your request in accordance with the CCPA requirements.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the updated policy on this page with the updated "Effective Date" at the top.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy will constitute your acknowledgment of those changes.
All notices or communications under this policy will be provided to you via email, in-app notifications, or through our website. If you have any questions or concerns regarding this policy, you can reach out to us using the contact information below:
We may also notify users about important changes to our policies or services through direct communication or postings on our website or mobile apps.
If any provision of this policy is found to be invalid, illegal, or unenforceable by a court or regulatory authority, the remaining provisions will remain in full force and effect. The invalid, illegal, or unenforceable provision will be modified to the extent necessary to make it valid, legal, and enforceable, while achieving its intended purpose.
The relationship between Book3M and its users, including vendors, contractors, and customers, is that of an independent contractor, and nothing in this policy or any other agreement shall be construed as creating an agency, partnership, joint venture, or employee-employer relationship between the parties.
Each party acknowledges that they are solely responsible for their own actions and obligations and that no party has the authority to bind the other in any way except as expressly provided in this policy or in a separate written agreement.
Except as expressly provided in this policy or any other agreement, no third party shall have any rights, benefits, or obligations under this policy. Any rights or obligations of third parties are limited to the extent explicitly mentioned in the applicable agreement between Book3M and that third party.
We do not grant third parties any rights to enforce or benefit from any provision of this policy unless specified otherwise.
You may not assign or transfer any rights or obligations under this policy without the prior written consent of Book3M. However, Book3M may assign or transfer its rights and obligations under this policy at any time, in whole or in part, without your consent.
Neither Book3M nor its users shall be held liable for any failure or delay in fulfilling obligations under this policy due to causes beyond their reasonable control, including but not limited to natural disasters, acts of government, wars, strikes, technical failures, or any other events that could not be foreseen or avoided with reasonable diligence.
In the event of a force majeure, the affected party will be excused from performance of its obligations for the duration of the event, and both parties will make reasonable efforts to mitigate the effects of such events.
The failure of Book3M or any user to enforce any provision of this policy or to exercise any right under it shall not be deemed a waiver of such provision or right. Any waiver of any provision of this policy will be effective only if in writing and signed by the party granting the waiver.
By using the Book3M platform, you confirm that you have the legal authority to enter into and abide by the terms set forth in this policy. If you are using the platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.
Book3M reserves the right to modify or update this policy at its sole discretion, and any updates will be effective as of the date of posting on the platform.
At Book3M, we may earn commissions or compensation from affiliate links, ads, or partnerships that are included on our platform. These partnerships help us provide a better experience for our users and support the operation of our platform.
We only promote products and services that we believe may benefit our users, and any compensation received will not affect our recommendations or content. All affiliate relationships are disclosed transparently, and we remain committed to providing honest and unbiased information.
Any dispute, claim, or controversy arising out of or relating to this policy, the use of the Book3M platform, or any services provided by Book3M shall be resolved through binding arbitration. Arbitration will be conducted in accordance with the rules of [insert arbitration body, e.g., American Arbitration Association] or another mutually agreed-upon entity.
The arbitration will be held in [insert city, state or country], and the decision of the arbitrator will be final and binding. By agreeing to this policy, you waive the right to a trial by jury and agree that any disputes will be resolved through arbitration rather than litigation.
Both parties agree to bear their own costs and fees associated with the arbitration process, unless otherwise directed by the arbitrator.
This policy and any disputes arising from or related to the use of the Book3M platform shall be governed by and construed in accordance with the laws of [insert your country/state], without regard to its conflict of law principles.
By using Book3M, you consent to the exclusive jurisdiction and venue of the courts located in [insert your city/state/country] for any legal proceedings that are not subject to arbitration under this policy.
By using the Book3M platform, you agree to release, discharge, and hold harmless Book3M, its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of the platform, including but not limited to interactions with vendors, independent contractors, or other users.
If you are a resident of a jurisdiction that restricts such releases, this section shall apply to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Book3M, its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or related to:
This obligation will survive the termination or expiration of your use of the platform and this policy.
The Book3M platform and all services provided through it are offered on an "as-is" and "as-available" basis without warranties of any kind, either express or implied. Book3M makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the platform, its content, or the services offered.
To the fullest extent permitted by applicable law, Book3M disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Book3M and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
In no event shall Book3M’s total liability to you for all claims exceed the amount paid by you, if any, for accessing or using the platform in the six (6) months prior to the event giving rise to the liability.
The Book3M platform and all services provided are offered on an "as-is" and "as-available" basis. We make no guarantees that the platform will be uninterrupted, error-free, or secure. Book3M expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Book3M and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenues, data, or use, arising out of or related to your use of the platform. Our total liability to you for any claim will not exceed the amount you paid, if any, to Book3M in the six (6) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Book3M, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the platform, your violation of this policy, or your infringement of any third-party rights.
The Book3M platform may contain links to third-party websites, services, or content that are not owned or controlled by Book3M. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy practices, or operations of any third-party websites or services.
When you click on a third-party link, you are subject to that party's terms and policies, not ours. We strongly recommend that you review the privacy policies and terms of use of any third-party site you visit.
Book3M may use third-party tools, services, and platforms to support and enhance our operations, including but not limited to cloud hosting (e.g., AWS), analytics, payment processing, communication, and customer support services.
These third parties may collect, store, or process data on our behalf in accordance with their own privacy policies and terms. We make reasonable efforts to ensure that these partners comply with applicable privacy and data protection standards, but we are not responsible for the practices of these third parties.
By using the Book3M platform, you acknowledge and agree to our use of such tools and services to deliver our products and services efficiently and securely.
The Book3M platform may display advertisements, promotions, or sponsored content provided by third parties. These advertisements and promotional materials are not under the control of Book3M, and we do not endorse or guarantee any third-party products, services, or offers.
Your interactions with advertisers or participation in promotions found on the platform, including payment and delivery of goods or services, are solely between you and the third party. Book3M is not responsible for any loss or damage arising from such dealings or from the presence of third-party advertisements on our platform.
Book3M respects the intellectual property rights of others and expects users of our platform to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond promptly to claims of copyright infringement committed using our platform that are reported to our designated Copyright Agent.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
Submit all notices to: copyright@book3m.com
Note: Filing a false claim may result in legal consequences. Please consult an attorney before submitting a notice if you are unsure whether your rights are being infringed.
Subject to your compliance with these Terms, Book3M grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Book3M mobile and web applications solely for your personal or internal business use.
You may not:
This license does not grant you any ownership rights in the application. All rights not expressly granted are reserved by Book3M and its licensors.
At Book3M, we value the confidentiality of our customers' information. We are committed to safeguarding the personal, financial, and transaction data of our users. Any confidential information you provide, including but not limited to personal identification, contact details, payment information, and transaction history, will be kept strictly confidential and used only in accordance with our Privacy Policy.
We will not disclose your confidential information to third parties, except as required by law, to comply with legal processes, or to protect the rights, property, and safety of Book3M, its users, or others. However, we may share aggregated, non-personally identifiable data with third parties for analytical or marketing purposes.
We take reasonable precautions to protect your confidential information from unauthorized access, loss, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Subject to your compliance with the terms and conditions of this agreement, Book3M grants you a limited, non-exclusive, non-transferable license to access and use the Book3M platform and its associated mobile and web applications for personal or internal business purposes only.
You may download, install, and use the platform solely for the purposes intended by Book3M. This license does not grant you any rights to sell, lease, rent, sublicense, distribute, modify, or create derivative works based on the platform, unless expressly permitted by Book3M.
Any unauthorized use of the platform or any violation of this agreement may result in the immediate termination of your access to the platform and may lead to legal action.
We value your feedback! Your suggestions, comments, and concerns help us improve the Book3M platform and enhance your user experience. By submitting feedback, you grant Book3M the right to use your input for any purpose, including incorporating your suggestions into the development of the platform.
If you have any feedback or suggestions, please feel free to contact us through the following methods:
We appreciate your involvement in making Book3M better and look forward to hearing from you!
The failure or delay of Book3M to enforce any provision of these terms or to exercise any right or remedy under this agreement shall not constitute a waiver of such provision, right, or remedy. All rights, titles, and interests in the Book3M platform, including but not limited to trademarks, logos, content, and software, are the exclusive property of Book3M or its licensors and are protected by applicable intellectual property laws.
Any use of the Book3M platform or its intellectual property, except as expressly permitted under these terms, is strictly prohibited. No provision of these terms shall be construed as granting you any rights or licenses under any Book3M intellectual property, except for the limited license to use the platform as set forth herein.
All content, features, functionality, and software on the Book3M platform, including but not limited to text, graphics, logos, images, and software, are owned by Book3M or its licensors and are protected by applicable intellectual property laws. The trademarks, service marks, and trade names used in the platform are the property of Book3M or third parties, and you may not use them without express permission.
Book3M grants you a limited, non-exclusive, non-transferable license to use the platform for its intended purpose, subject to compliance with these terms. This license does not grant you ownership rights in the intellectual property of Book3M or any third parties.
We value your privacy and are committed to protecting your personal information. The data we collect, including personal identification information, is governed by our Privacy Policy. We use this information to provide, improve, and personalize our services, and we do not share your personal data with third parties except as outlined in our Privacy Policy.
By using the Book3M platform, you consent to the collection, use, and processing of your personal information as described in our Privacy Policy. We encourage you to review the policy to understand how your data is handled and what choices you have in managing your information.
Book3M provides users with access to their transaction history to help track and manage their payments, purchases, and services on the platform. Your transaction history includes details such as the date of the transaction, the amount, the service or product involved, and any associated fees.
To view your transaction history, simply log in to your Book3M account and navigate to the "Transaction History" section. You can view, download, and manage your transaction records for personal or business purposes.
Book3M is committed to maintaining the security and confidentiality of your transaction data. We use encryption and other security measures to protect your financial information during transactions. However, it is your responsibility to keep your account information secure and private.
If you notice any discrepancies or issues with your transaction history, please contact our support team at support@book3m.com for assistance.
Book3M may offer additional products, services, or features from time to time, which will be made available to users through updates to the platform. These new offerings may include additional functionalities, tools, or resources designed to enhance the user experience.
These additional products and services will be subject to the same Terms and Conditions as those outlined for the platform, unless otherwise stated at the time of their release. We reserve the right to modify, suspend, or discontinue any of our services, including the availability of any features or products, at any time without notice.
Users may be required to accept additional terms or policies specific to any new products or services offered by Book3M. It is your responsibility to review these terms and ensure compliance with any new rules or requirements associated with the new offerings.
If you have any questions regarding the availability or use of additional products or services, please contact us at support@book3m.com.
Users of the Book3M platform are solely responsible for the payment of all applicable taxes, including but not limited to sales, value-added, and any other taxes or duties that may arise in connection with the use of our services. Book3M will not be responsible for collecting or remitting taxes for transactions conducted on the platform unless explicitly stated otherwise in applicable law.
If you are required by local tax laws to pay taxes on the services or products purchased through the Book3M platform, you agree to indemnify and hold Book3M harmless for any such tax obligations. You are also responsible for ensuring that all information you provide related to tax calculations, including your tax identification number, is accurate and up to date.
In cases where Book3M is required to collect taxes for your transactions, the appropriate amount will be added to your total payment at the time of purchase or transaction. For more information on how taxes are applied, please refer to our billing and payment policies.
In the event of any financial or legal dispute related to your account or transactions, Book3M reserves the right to impose a lien on your account to secure any outstanding obligations. A lien is a legal right to retain property until a debt owed is paid or other obligations are met. This lien may be enforced in accordance with applicable laws and regulations.
Book3M retains the right to set-off any amounts owed by you to Book3M against any amounts owed to you by Book3M. This right allows Book3M to apply any outstanding debt or charges to offset any credit or balance owed to you, without prior notice, when legally permissible. This right may be exercised in cases of unpaid fees, chargebacks, or other financial obligations under the terms of this agreement.
In the event of non-payment or default on any fees, charges, or other financial obligations, Book3M reserves the right to engage third-party collection agencies or legal entities to recover the owed amounts. You agree to pay all costs associated with collection efforts, including but not limited to attorney fees, court costs, and collection agency fees, in the event of default.
If you have any questions regarding liens, set-offs, or collection procedures, please contact our support team at support@book3m.com.
At Book3M, we strive to ensure a satisfactory experience for our users. If you are dissatisfied with any purchase or service, you may be eligible for a refund according to the terms outlined below.
Refund requests may be submitted for the following reasons:
To request a refund, please contact our customer support team at support@book3m.com with your transaction details, including the order number, date of purchase, and reason for the refund request. Refund requests will be processed on a case-by-case basis.
Refunds are generally issued only under the following circumstances:
Refunds will be processed using the original payment method, and you will be notified of the status of your refund request once reviewed. Please note that some services may not be refundable depending on the nature of the product or service.
If you have any questions or concerns about your refund request, please reach out to our customer support team at support@book3m.com.
While Book3M strives to provide a seamless and error-free experience, errors may occur during the processing of transactions, payments, or other activities on the platform. If you encounter any processing errors, we are committed to resolving them promptly and fairly.
Processing errors may include, but are not limited to:
If you believe you have encountered a processing error, please contact our customer support team as soon as possible. Provide the following information to help us resolve the issue:
You can reach our support team via email at support@book3m.com or through our contact form on the website.
Once a processing error is reported, Book3M will investigate the issue and notify you of the resolution. If the error is determined to be caused by Book3M, we will take appropriate corrective action, including but not limited to issuing a refund, adjusting charges, or correcting transaction details. If the error is caused by the user, we will assist you in resolving the issue within the scope of our policies.
We apologize for any inconvenience caused by processing errors and are dedicated to ensuring a positive experience for all of our users.
Book3M may require deposits for certain services or transactions on the platform. Deposits are used to secure the booking of services, ensure payment for products, or fulfill other financial obligations. The terms for deposits will vary depending on the service or product being offered, and will be clearly communicated at the time of the transaction.
Deposits on the Book3M platform may include, but are not limited to:
The following terms apply to deposits on the Book3M platform:
If your deposit is refundable, Book3M will process the refund within a reasonable period after the service has been completed or the transaction has been canceled, subject to any applicable cancellation or refund policies.
If you have any questions regarding deposits or require assistance, please contact our customer support team at support@book3m.com.
As a user of the Book3M platform, it is your responsibility to ensure that all payout information, including payment methods, account details, and any other financial data you provide, is accurate and up to date. Failure to provide accurate information may result in delays or errors in processing payouts.
You must ensure that the payment details you provide for receiving payouts, including but not limited to bank account information, digital wallet details, or other payment methods, are correct and valid. Book3M will not be liable for any loss or delay caused by incorrect or outdated payment information.
If there are any changes to your payout information, such as a change in your bank account or payment method, you are required to update your information on the Book3M platform promptly. This will ensure that payouts are processed without delay and are directed to the correct account.
In the event that inaccurate payout information is provided, Book3M may suspend or withhold payouts until the correct information is provided. You will be notified of any issues related to your payout information, and it is your responsibility to resolve the issue in a timely manner.
If you encounter any issues with your payout information or need assistance in updating your details, please contact our support team at support@book3m.com.
Book3M offers payouts to users, including vendors and independent contractors, based on the transactions and services provided on the platform. The terms and conditions related to payouts are outlined below.
To be eligible for payouts, users must meet the following requirements:
Payouts will be made using the method specified by the user during account registration or through the payout settings. Available payout methods may include:
Payouts are typically processed within [X] business days following the completion of the transaction or service. However, processing times may vary based on the payout method, bank policies, or other factors outside of Book3M's control.
Book3M may establish a minimum payout threshold, meaning that a certain amount must be accumulated in your account before a payout can be processed. This threshold will be clearly communicated during account setup or in the payment settings section of the platform.
In the event of a refund or chargeback initiated by a customer, Book3M reserves the right to deduct the corresponding amount from the pending or future payouts of the vendor or contractor involved in the transaction.
Vendors and independent contractors are responsible for reporting and paying any taxes applicable to the payouts they receive. Book3M will not withhold any taxes, and it is the responsibility of the user to ensure compliance with tax laws in their jurisdiction.
If you have any questions or concerns regarding your payouts, please contact our support team at support@book3m.com.
Book3M reserves the right to withhold funds from payouts in certain circumstances to protect the integrity of the platform, ensure compliance with applicable laws, and resolve disputes. The following conditions may result in the withholding of funds:
Funds may be withheld under the following circumstances:
If funds are withheld, Book3M will notify the user of the reason for the withholding and the estimated duration of the hold. In general, funds may be withheld until the issue is resolved, such as the completion of an investigation or the resolution of a dispute.
Once the reason for withholding has been resolved, Book3M will release the withheld funds to the user’s designated payout account. The user will be notified when the funds are released. If the withholding is due to unresolved issues, the funds may be forfeited or permanently withheld in accordance with the terms of this agreement.
If you believe that your funds have been wrongfully withheld, you may contact Book3M’s support team to request further clarification. Book3M will review the issue and make a determination based on the information provided and applicable platform policies.
If you have any questions regarding the withholding of funds or need assistance, please contact our customer support team at support@book3m.com.
Chargebacks and revocations refer to the reversal of payments or the cancellation of transactions. Book3M takes such matters seriously and has procedures in place to address them in a fair and transparent manner.
A chargeback occurs when a customer disputes a transaction and requests the reversal of a payment through their bank or payment provider. Book3M strives to resolve chargebacks promptly and will take the necessary steps to protect both vendors and customers.
Chargebacks may be initiated for several reasons, including but not limited to:
When a chargeback is initiated, Book3M will review the details of the transaction and may request additional documentation from the vendor or customer involved. If the chargeback is found to be valid, Book3M will reverse the payment, and the vendor’s account may be debited accordingly.
Vendors are responsible for managing their transactions and ensuring they comply with platform policies to minimize the risk of chargebacks. In case of a dispute, Book3M will assist in resolving the issue by reviewing the transaction and all related evidence.
A revocation refers to the cancellation or invalidation of a transaction by either the vendor or the customer before the transaction is finalized. Revocations may occur due to various reasons, such as:
If a transaction is revoked by either the vendor or customer, Book3M will update the transaction status accordingly. The vendor may be required to issue a refund or take other actions as per the platform’s cancellation and refund policies.
If a revocation leads to the cancellation of a product or service, the vendor may be required to adjust any associated payments or account balances.
In cases where chargebacks or revocations result in financial loss to Book3M or the involved parties, corrective actions may be taken. This may include:
Vendors and customers are encouraged to resolve any disputes amicably and to follow the platform’s dispute resolution process.
If you have any questions or concerns about chargebacks, revocations, or other related matters, please contact our customer support team at support@book3m.com.
Book3M applies processing fees to certain transactions conducted by small and medium-sized businesses (SMBs) using the platform. These fees cover the costs associated with handling payments, ensuring secure transactions, and maintaining the platform's services.
The following types of processing fees may apply to SMBs using Book3M:
The processing fee structure is as follows:
These fees will be clearly outlined in your account settings or at the time of transaction. SMBs are encouraged to review the fees applicable to their transactions and plan accordingly.
Processing fees are typically applied at the time of the transaction and will be automatically deducted from the total amount. In the case of refunds or chargebacks, applicable fees may be deducted from the vendor’s payout balance or future transactions.
Book3M reserves the right to modify the processing fees at any time. In such cases, users will be notified in advance of any changes, and the updated fee structure will be reflected in the platform’s Terms of Service. We encourage SMBs to review any changes to the fee structure periodically.
If you have any questions about processing fees or need assistance, please reach out to our support team at support@book3m.com.
Book3M reserves the right to refuse service, transactions, or access to the platform at its sole discretion. This right ensures the platform maintains a secure and compliant environment for all users, and protects against misuse, fraud, and violations of our policies.
Book3M may refuse service or access to the platform under the following circumstances:
In the event of refusal, Book3M will provide a notice to the user outlining the reason for refusal. Depending on the circumstances, the refusal may be temporary or permanent.
Users affected by refusal will have the opportunity to appeal or resolve the issue through Book3M’s support team, if applicable. Book3M will review the case and may take corrective actions to reinstate services or access if the situation is resolved satisfactorily.
If service or access is refused, the affected user will not be able to use the platform's services, make transactions, or access their account. Any pending transactions may be canceled or delayed, and any outstanding balances may be handled in accordance with the platform's policies.
If you have questions about your account or believe your access was wrongfully refused, please contact our customer support team at support@book3m.com.
Book3M recognizes and supports the ability of vendors and users to engage in promotional activities, provided these activities comply with applicable laws and regulations. Vendors and users are encouraged to use creative and effective promotional methods to advertise their services and products on the platform.
Promotional activities may include, but are not limited to:
Vendors and users must refrain from using promotional methods that violate the platform's policies or applicable laws. Prohibited methods include:
Book3M reserves the right to monitor promotional activities on the platform to ensure compliance with these guidelines. Any violation may result in the suspension or removal of promotional materials, temporary or permanent suspension of the vendor’s account, and other corrective actions as deemed necessary.
Vendors and users are solely responsible for ensuring that their promotional activities comply with all applicable laws and regulations, including those related to advertising, consumer protection, data privacy, intellectual property, and more. Book3M does not take responsibility for the legality of promotional activities conducted by users.
Promotions and advertisements must comply with local and international advertising laws, including the following:
If any promotional activities are found to be non-compliant with laws or Book3M’s policies, the platform may take actions such as:
If you have any questions about promotional methods or need assistance in ensuring your promotions comply with the law, please contact our support team at support@book3m.com.
At Book3M, we prioritize ethical selling practices to maintain a trustworthy and professional relationship between vendors and customers. Vendors are expected to adopt transparent, honest, and responsible sales tactics to ensure that customers are well-informed and treated fairly throughout their shopping experience.
The following guidelines outline the ethical selling practices that vendors must follow:
Book3M actively monitors vendor activities to ensure compliance with ethical selling practices. If any vendor is found to be engaging in unethical selling practices, corrective actions, including account suspension or removal, may be taken. We encourage customers to report any concerns regarding unethical sales tactics.
Effective and ethical communication with customers is key to maintaining trust and delivering excellent service. Vendors are expected to engage with customers in a respectful, transparent, and responsive manner.
The following best practices are recommended for communicating with customers:
Book3M provides various communication channels for vendors to interact with customers, including:
Failure to adhere to ethical selling practices or maintain proper communication with customers may result in penalties, including suspension of the vendor’s account, removal of listings, or other corrective actions as necessary. Book3M encourages all vendors to prioritize customer satisfaction and adhere to these guidelines for a positive and ethical business environment.
If you have any concerns about customer communication or ethical selling practices, please contact our support team at support@book3m.com.
Vendors and users of Book3M are responsible for maintaining their calendar and scheduling information accurately. This includes updating available time slots, service availability, and ensuring that any changes to bookings are reflected promptly in the system.
To ensure smooth operation of the booking system, vendors and users must adhere to the following:
Vendors are required to provide clear, accurate, and engaging descriptions for the services they list on Book3M. A well-written description helps customers make informed decisions and improves the chances of booking appointments.
Vendors should include the following details in each service listing:
Listings must adhere to Book3M's content policies. The following types of content are prohibited in service descriptions:
Book3M provides a platform for vendors to offer services to customers. However, it is important for Small and Medium Businesses (SMBs) to understand their responsibilities regarding warranties, restrictions, and other terms related to the services they provide.
Vendors offering services on Book3M are required to warrant the quality and performance of their services, as follows:
Vendors are subject to the following restrictions when listing their services or engaging with customers on Book3M:
Failure to adhere to these warranties and restrictions may result in penalties, including account suspension, removal of service listings, and other actions deemed appropriate by Book3M. Vendors are expected to take full responsibility for the services they offer and ensure they comply with all relevant terms and regulations.
If you have any questions regarding calendar maintenance, service listing descriptions, or SMB warranties and restrictions, please reach out to our support team at support@book3m.com.
Vendors using the Book3M platform are required to comply with all terms and conditions set forth in this Agreement, including any terms of sale associated with the products or services they offer. This includes adherence to all applicable laws, regulations, and policies governing the sale of services, as well as the specific terms outlined by Book3M.
By listing services or products on Book3M, vendors agree to the following compliance obligations:
Failure to comply with these terms may result in penalties, including the suspension of vendor accounts, removal of service listings, or other corrective actions as deemed appropriate by Book3M.
Book3M reserves the right to cancel or suspend the account of any Small or Medium Business (SMB) at its discretion, in accordance with the terms of this Agreement. Account cancellations may occur for a variety of reasons, including but not limited to violations of Book3M’s policies, failure to comply with terms of sale, or illegal activities conducted via the platform.
Common reasons for the cancellation of an SMB account include:
If your account is under review for cancellation, Book3M will generally follow these steps:
In some cases, a canceled account may be reinstated after the vendor has rectified the violation or issue that led to the cancellation. Vendors must contact Book3M’s support team at support@book3m.com to request an account review for reinstatement.
Once an account is canceled, vendors will no longer have access to the Book3M platform and their listings will be removed. Any pending transactions or services will also be canceled. Vendors may be liable for any outstanding fees or charges related to their use of the platform up until the cancellation date.
If you have any questions regarding compliance with the terms of sale or the cancellation of your SMB account, please reach out to our support team at support@book3m.com.
To use Book3M’s platform, vendors must complete a registration process. During registration, vendors must provide accurate and truthful information. This includes the vendor's business name, contact details, payment information, and any other information required to complete the registration process. Book3M reserves the right to verify any information provided during registration.
Vendors are required to pay service fees for using Book3M’s platform. These fees are applicable to services offered through the platform, and they may vary depending on the type of service, the number of bookings, and other factors. All service fees are clearly outlined during the registration process and before the vendor posts any service listings.
The service fees may include but are not limited to:
Service fees are subject to change, and Book3M will notify vendors in advance if there are any changes to the fee structure. Failure to pay the required service fees may result in the suspension or cancellation of the vendor’s account.
Vendors and users of Book3M are prohibited from engaging in any unauthorized business activities or posting content that violates the platform's policies or applicable laws. This includes offering services or content that are illegal, misleading, harmful, or violate the intellectual property rights of others.
The following types of business and content are prohibited on Book3M:
If Book3M determines that a vendor or user is engaging in unauthorized business or posting prohibited content, we reserve the right to remove the offending listings, suspend or cancel the vendor’s account, and take appropriate legal action if necessary.
Book3M strives to maintain a high-quality experience for both vendors and customers. If you have a complaint regarding a vendor, service, or any other aspect of the platform, we encourage you to submit your complaint through the proper channels.
If you have a complaint, please follow these steps:
Book3M will review the complaint and take appropriate action, which may include investigating the issue, contacting the vendor, or implementing corrective measures as necessary.
Once Book3M has reviewed your complaint, we will notify you of the outcome and any actions taken. Depending on the nature of the complaint, Book3M may take one or more of the following actions:
If you have a complaint or need assistance, please contact Book3M’s support team at support@book3m.com.
Book3M partners with Stripe, Inc. to provide payment processing services on the platform. Stripe is a third-party service provider responsible for securely handling payment transactions, including the collection of payment details, processing payments, and disbursing funds to vendors.
When you make a transaction through Book3M, payment processing is handled by Stripe. By using the services on Book3M, you acknowledge and agree to Stripe’s terms of service and privacy policy. You are responsible for reviewing these policies, which are available on Stripe’s website:
Book3M acts as an intermediary platform, connecting vendors and customers, but is not directly responsible for handling financial transactions. All transactions are processed via Stripe, which ensures compliance with relevant financial and security regulations, including PCI-DSS (Payment Card Industry Data Security Standard).
Stripe collects and processes payment-related data, including credit card details, billing information, and transaction history. Book3M does not store sensitive payment information, but we may receive transaction data related to completed payments, such as the amount, date, and recipient of the payment, for the purpose of providing services to our users.
Book3M values the privacy and security of your personal information. We are committed to protecting your data and ensuring that it is used only in compliance with applicable data privacy laws.
Book3M collects personal information that you provide when registering for an account, using our services, or engaging in transactions. The types of information we collect include:
We use the information we collect to:
Book3M employs industry-standard security measures to protect your personal data. We use encryption protocols and secure connections to safeguard your information. However, please note that no system is completely secure, and we cannot guarantee the absolute protection of your data.
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can exercise these rights by contacting us directly at support@book3m.com.
For more information on how we handle your personal data, please refer to our Privacy Policy, which provides more detailed information about how we collect, use, and protect your information.
In addition to Stripe, Book3M may share your information with trusted third-party service providers who assist us in delivering our services. These third parties are required to comply with data protection laws and maintain the confidentiality of your personal information. You can review the privacy policies of these third-party services to understand how they handle your information.
Book3M reserves the right to update or change this data privacy policy. Any changes will be posted on this page, and we will notify users of any significant updates. Please review this policy periodically to stay informed about how we are protecting your data.
Book3M uses Stripe, Inc. for payment processing to ensure secure and reliable transactions. When a customer makes a payment for a service, the following process occurs:
Book3M does not handle the direct transfer of funds, but rather facilitates the payment through Stripe’s secure platform. All payment-related information is processed and stored by Stripe, in accordance with their privacy policy and security standards.
Book3M does not collect or store sensitive payment card information such as credit card numbers, expiration dates, or security codes. Payment information is securely processed by Stripe, which complies with the Payment Card Industry Data Security Standard (PCI-DSS).
When a customer makes a payment, the payment card information is securely transmitted to Stripe for processing. Stripe will store and manage the payment card details for future transactions, as permitted by the customer.
For more details about Stripe’s handling of payment card information, please refer to Stripe’s privacy policy and security guidelines:
To ensure the security and integrity of transactions on Book3M, we implement a verification process for both vendors and customers.
By using Book3M, both vendors and customers agree to undergo these verification procedures to maintain a secure and trustworthy platform for all users. If you have any concerns or questions about the verification process, please contact our support team at support@book3m.com.
Book3M reserves the right to monitor user activity and interactions on the platform to ensure compliance with our Terms of Service and Privacy Policy. This includes:
Any violations detected may result in corrective actions, including account suspension or termination. Book3M also reserves the right to take any necessary steps to protect our platform, users, and third parties.
Customers who register on Book3M must create an account to access and use our services. This includes providing personal details such as your name, email, contact number, and location.
It is your responsibility to maintain the confidentiality of your account credentials and to notify us immediately of any unauthorized access to your account. You are also responsible for all activities under your account, whether or not authorized by you.
If we detect any unusual or unauthorized activity under your account, we may take actions such as temporarily suspending your account or requesting further verification to ensure the integrity of your account.
Book3M has a zero-tolerance policy toward fraud. We take all necessary measures to prevent fraudulent activities and ensure a safe environment for all users. Fraudulent actions may include, but are not limited to:
If we detect fraudulent actions, we reserve the right to immediately suspend or terminate the offending user’s account, block access to services, and take legal action if necessary. We may also cooperate with law enforcement authorities in the investigation and prosecution of fraudulent activities.
Book3M is committed to complying with all applicable laws and regulations governing our operations. This includes compliance with:
We may be required to disclose user data to government authorities in response to legal requests, such as subpoenas, court orders, or other lawful processes. In such cases, we will comply with the applicable law and take all necessary steps to protect your rights and privacy.
Users of Book3M are also expected to comply with all applicable laws and regulations in their use of the platform, including laws relating to intellectual property, payment transactions, data privacy, and consumer rights.
Book3M complies with all applicable laws and regulations, and we may be required to disclose user data to government authorities if requested, in accordance with the law. This includes responding to subpoenas, court orders, or other lawful government requests. We may also cooperate with law enforcement in investigations related to fraud, criminal activity, or other legal matters.
As an end user, you agree to use the Book3M platform in compliance with all local, state, and international laws that apply to your usage, including, but not limited to, data privacy, intellectual property, and consumer protection laws.
While we work to protect your data privacy, please note that certain information may be required to be disclosed in compliance with applicable laws, or in the event of a legal dispute.
When using Book3M, you agree not to violate the privacy rights of others. This includes the following actions:
If you believe that someone has violated your privacy rights or misused your personal data, please contact us immediately at support@book3m.com so we can address your concerns.
Book3M may use your personal information for marketing and promotional purposes, such as informing you about updates to our services, special offers, or new features. You may opt out of receiving such marketing communications at any time by:
We respect your preferences regarding marketing communications. We may still send you transactional emails related to your account or service updates that are necessary for the operation of the platform.
Book3M will never sell your personal information to third parties for marketing purposes without your consent. We may share your information with trusted partners who help us operate our platform and provide services, but only as necessary to fulfill our services.
By using the Book3M platform, including its website and mobile applications, you agree to comply with and be bound by the terms and conditions outlined in this Agreement, as well as any additional terms and policies that may apply. This includes:
If you have any questions or concerns about these terms, please contact us at support@book3m.com.
Barbershops and barbers must comply with state and local licensing laws. The booking system should account for:
A Smart Barber Booking System collects personal and payment data, requiring compliance with privacy laws:
The system must meet accessibility standards to ensure usability for all customers:
Barbershops must comply with labor laws, which the system can help track:
The system should support tax-related features:
Barbershops must comply with local health and safety standards:
Ensure compliance with laws governing online payments:
Include clear legal documents to protect your business and users:
Ensuring equal access for all customers, including those with disabilities:
